super123 Privacy Policy
This page describes what we collect when you use super123 and how we keep that data protected. We understand that your privacy matters, which is why we have built clear policies to handle the information you share with us whenever you set up an account, deposit funds through DANA or e-wallet, or place a bet on Liga 1 matches. Our commitment is to be transparent about what we do with your data and to keep it secure across our platform.
When you access super123 — whether through our Android app, your iPhone's Safari browser, or a desktop — we collect certain information to run our service, process your payments, and keep your account safe. The data ranges from your name and email address to the payment methods you choose, such as mobile banking, local payment, or online payment. This privacy policy explains which data we collect, how long we keep it, and who we may share it with. It also sets out your rights, including how you can request access to your information or ask us to delete it.
We operate across multiple jurisdictions in Southeast Asia, and our servers may be located outside your country. This policy applies to all users of super123 in supported regions, and it complies with local data protection laws where they apply.
What We Collect and How We Use It
We collect your personal data in two main ways: data you give us directly, and data we gather automatically as you use super123. When you create your account, we ask for your name, email, phone number, and date of birth. These details help us set up your account, verify your identity through KYC checks, and contact you if we need to. We also keep records of your deposit and withdrawal history, including which payment method you used — whether DANA, e-wallet, or your bank account linked through mobile banking or local payment.
Our systems also track certain information automatically. This includes your IP address, the device you use, your browser type, and the pages you visit on super123. We use cookies to remember your login, language preference, and settings on your phone or desktop. These cookies help you move smoothly between sections — for instance, when you switch from checking Liga 1 odds to playing a slot game like Sweet Bonanza, your session stays active. We also log the time you spend on the platform and which sports, live-dealer tables, or games you explore, so we can improve our service and show you features that may interest you.
Payment Data and KYC
When you deposit money into super123 through online payment, e-wallet, or mobile banking, we record your transaction ID, the amount, and the timestamp. For withdrawals, we keep track of your bank details and any document you upload during account verification. Our KYC process requires you to share a copy of your ID card or passport to confirm you are who you say you are and meet our eligibility criteria. We store this information securely and never use it for purposes other than compliance and fraud prevention.
Contact and Support Data
When you write to our support team about a withdrawal delay, a login problem, or a question about deposit options available in Jakarta or Surabaya, we save your message, our reply, and the attachments you send. This helps us resolve issues quickly and also allows us to track common problems so we can fix them. Our team works across multiple time zones and can respond to you in Indonesian or English, usually within 4 to 8 hours during business days.
Your Rights and How to Contact Us
We at super123 believe you should have control over your own data. Under most local data protection laws in our supported jurisdictions, you have the right to ask us what information we hold about you, to correct anything that is wrong, or to request that we delete your account and the data tied to it. You can also ask us not to use your data for marketing emails, and we will stop within seven days. To make any of these requests, contact our support team at the email address listed on super123 or through the contact form in your account settings.
Our data is stored on secure servers operated by trusted third-party processors. Your payment information is handled by payment partners like DANA and e-wallet according to their own security standards, and we do not store your full card or bank details ourselves — we only keep the reference number and the confirmation of the transaction. We may share your data with our compliance team if required by law, and with our games and sports-betting providers who help run the Liga 1 markets or the live-dealer roulette tables you enjoy on super123. These partners are bound by confidentiality agreements and may not use your data for their own marketing.
If you have concerns about how we handle your data or if you believe we have not respected your privacy, you can lodge a complaint with the data protection authority in your country. We take such concerns seriously and will investigate within 14 days. Our commitment to you is simple: we collect only what we need, we keep it safe, and we use it only to serve you better on super123.